Is Twitter broken? | The Tylt

Is Twitter broken?

Twitter just changed its default profile picture for users from an egg to a vaguely humanoid grey blob. Twitter's critics say the platform is moving too slowly and doing too little to make any meaningful changes. But in an earlier update, Twitter admitted it hasn't been doing enough to address harassment and other issues on its platform—and has actually made some meaningful changes. What do you think?

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Is Twitter broken?
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Twitter is saying the company is putting in the effort to make the platform a better place. To its credit, Twitter has rolled out new tools to dampen harassment and mute abusive accounts. Twitter closed its update with this promise to users:

In the days and weeks ahead, we will continue to roll out product changes – some changes will be visible and some less so – and will update you on progress every step of the way. With every change, we’ll learn, iterate, and continue to move at this speed until we’ve made a significant impact that people can feel.
We’re listening and want your feedback so we can learn faster, build smarter, and make meaningful progress.
#TwitterIsTrying

Twitter actually followed through on the company's promise and rolled out features to protect users from abuse. In this particular update, Twitter announced:

  • Users will be able to certain words in their mentions.
  • Users will be able to accounts with the Twitter egg avatar.
  • Twitter will be more proactive in finding and banning abusive accounts.
  • Twitter will be more open about what actions are taken after a harassment report is filed.

Earlier this week, Twitter rolled out changes to private messages. Now, people receiving the message must "accept" the message before it goes through. This should cut down on spam and abuse. Combined with a new safe search feature, which allows users to filter out inappropriate words and images, Twitter's new features seem to be making headway against its harassment issues. 

#TwitterIsBroken

The icing on top of the cake is Twitter then rolled out an entirely useless update which they say makes the platform better. It's unclear exactly how switching from the Twitter egg to a grey blob changes anything, but Twitter thinks it does. 

“This has created an association between the default egg profile photo and negative behavior, which isn’t fair to people who are still new to Twitter and haven’t yet personalized their profile photo,” Twitter wrote in a blog post. The company even rolled out an update recently that let users mute “egg” accounts altogether.
But now the egg is dead, though it seems entirely possible that this silhouette will simply be the new image we associate with abusive users. Changing the default profile image doesn’t have anything to do with fixing the abuse or trolling problems Twitter faces.
#TwitterIsBroken
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#TwitterIsBroken
#TwitterIsBroken
#TwitterIsBroken
#TwitterIsTrying

To its credit, Twitter recognizes its problems and is trying. 

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#TwitterIsTrying
FINAL RESULTS
Culture
Is Twitter broken?
#TwitterIsBroken
A festive crown for the winner
#TwitterIsTrying